Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Calle

North Miami Beach,FL

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

5
5
years of professional experience

Work History

Sales Associate

Nike
08.2023 - Current
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Listened to customer needs and desires to identify and recommend optimal products.

Lifeguard Supervisor

One Stop Aquatic Safety
01.2022 - 12.2023
  • Evaluated performance of staff and addressed areas needing improvement
  • Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff
  • Taught team pool and deck safety rules and procedures
  • Answered questions about facility hours, policies and programs
  • Oversaw equipment storage space by assigning cleaning and organizing duties
  • Supervised lifeguard team of 15 and assigned daily tasks
  • Reviewed supplies inventory regularly and reordered when stock ran low

Server

Bissaleh Kosher Stake house
01.2020 - 12.2021
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Provided exceptional service to high volume of daily customers
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Served food and beverages to patrons and immediately remedied issues with orders
  • Trained new employees on restaurant procedures and plating techniques

Education

High School Diploma -

Miami Dade College
01.2023

Skills

  • Customer Service
  • Staff Training
  • Opening and Closing Procedures
  • First Aid and CPR
  • Supply Restocking
  • Product Sales
  • Excellent people skills
  • Building rapport
  • Sales Goals Attainment

Timeline

Sales Associate

Nike
08.2023 - Current

Lifeguard Supervisor

One Stop Aquatic Safety
01.2022 - 12.2023

Server

Bissaleh Kosher Stake house
01.2020 - 12.2021

High School Diploma -

Miami Dade College

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Kevin Calle