KEVIN CHARLES
Orlando
Summary
Proven leader in aviation ground operations, I excelled at Southwest Airlines by enhancing on-time departures through effective problem-solving and load planning. Skilled in aircraft marshaling and team leadership, I significantly improved operational efficiency and safety. My dependable nature and ability to adapt schedules ensured seamless ramp service, underscoring my commitment to excellence.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Orlando, FL
01.2025 - Current
- Coordinated aircraft loading and unloading to ensure timely departures.
- Operated ground support equipment, enhancing operational efficiency during peak hours.
- Conducted safety checks on equipment and cargo to maintain compliance with regulations.
- Trained new team members on standard operating procedures and safety protocols.
Lead Ramp Agent
Alliance Ground International
Orlando, FL
04.2024 - 01.2025
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
Ramp Agent
Menzies Aviation
Orlando, FL
05.2023 - 04.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth baggage and cargo handling.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
Education
High School Diploma - undefined
Immokalee High School
Immokalee, FL05.2022
Skills
- Aircraft Marshalling
- Heavy Lifting
- Flexible Schedule
- Baggage handling
- Load Planning
- Weight and Balance Calculation
- Problem-Solving
- Ramp service
- Dependable and Responsible
- Loading and unloading
- Marshaling aircraft
- Team Leadership
Languages
Haitian Creole
Native or Bilingual
Timeline
Ramp Agent
Southwest Airlines
01.2025 - Current
Lead Ramp Agent
Alliance Ground International
04.2024 - 01.2025
Ramp Agent
Menzies Aviation
05.2023 - 04.2024
High School Diploma - undefined
Immokalee High School