Kevin Clifford
North Dighton,MA
Overview
9
9
years of professional experience
Work History
Client Advisor
Prada
Wrentham, MA
12.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Floor Manager // Assistant Manager
AllSaints
Wrentham, MA
01.2018 - 12.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Fashion Stylist
Diesel USA
Wrentham, MA
05.2016 - 10.2020
- Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
- Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
- Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
Product Development Specialist Intern
TJX Companies
Framingham, MA
06.2018 - 10.2018
- Reviewed products and updates with vendors for company quality standards compliance.
- Assessed competitors products and designs to compare projects.
- Fleshed out product brand identities by identifying markets and specialized updates.
- Scheduled production and work-in-progress tracking and reports.
Education
Bachelor of Science - Fashion Merchandising And Retailing
Johnson & Wales University
Providence, RI05.2019
Florence University of The Arts
Florence, Italy08.2017
Skills
- Corrective Actions
- POS Systems
- Microsoft Office
- Organization and Time Management
- Attention to Detail
- Training and Development
- Creating and Enhancing Company Tools
- Customer Centric
Timeline
Client Advisor
Prada
12.2020 - Current
Product Development Specialist Intern
TJX Companies
06.2018 - 10.2018
Floor Manager // Assistant Manager
AllSaints
01.2018 - 12.2020
Fashion Stylist
Diesel USA
05.2016 - 10.2020
Bachelor of Science - Fashion Merchandising And Retailing
Johnson & Wales University
Florence University of The Arts