Summary
Overview
Work History
Education
Skills
Experiences / Hobby
Timeline
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Kevin Coleman, Jr.

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Food Runner/General Support

TopGolf
04.2022 - Current
  • Server experienced with customer service, register management handling cash and credit cards
  • Improves customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assist servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Collaborate with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Promote teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Provide exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Contribute to increased sales by upselling appetizers, desserts, or beverages when delivering food items to tables.
  • Develope strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
  • Greet customers and provided outstanding customer service.

Games Team Member

Six Flags of America
05.2021 - 09.2021
  • Managed theme park games at Six Flags while interacting with customers
  • Cash handling
  • Prize / Games Inventory management
  • Cash Register management.
  • Enhanced player experience by providing exceptional customer service and game assistance.
  • Demonstrated extensive knowledge of various games to provide expert guidance and recommendations to players.
  • Managed cash transactions accurately, ensuring proper handling of currency during shifts.
  • Supported promotional events by engaging with guests and coordinating participation in games or contests.
  • Trained new team members on gaming rules, best practices, and company standards for guest interactions.
  • Monitored inventory levels, reordering supplies when necessary to avoid stockouts affecting gameplay experiences.

Education

High School Diploma -

Kipp DC College Preparatory Academy PCS
Washington, DC
06.2023

Skills

  • Issue Resolution
  • Effective Multitasking
  • Time Management
  • Strong Work Ethic
  • Customer Service
  • Positive Attitude
  • Interpersonal Skills
  • Reliability
  • Problem Solving
  • Conflict Resolution

Experiences / Hobby

  • NAF Academy of Finance Program, KIPP DC College Preparatory. Participant in a three-year, application-based curriculum program that covered entrepreneurship, banking and credit, financial planning, international finance, securities, insurance, accounting, and economics.
  • First Generation Investors Program, Georgetown University, 09/2021 - 12/2021. Participant in the Investors program designed to learn stock market investment and to create a stock portfolio for investment.
  • Weightlifting Club, KIPP DC College Preparatory.

Timeline

Food Runner/General Support

TopGolf
04.2022 - Current

Games Team Member

Six Flags of America
05.2021 - 09.2021

High School Diploma -

Kipp DC College Preparatory Academy PCS

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Kevin Coleman, Jr.