Kevin Dechan
Framingham,MA
Summary
Performance-driven Associate with a stellar record of connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tillys.com
Framingham, MA
06.2024 - Current
- Assisted customers with finding the right product for their needs.
- Implemented visual merchandising standards, creating attractive displays to increase sales.
- Operated cash registers and processed transactions, including sales, returns, and exchanges.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted customers and assisted in identifying their needs.
Customer Service Representative
Shaws Star Market
Medway, MA
01.2022 - 09.2024
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Managed the checkout area, ensuring timely breaks for staff and availability of carts for customers.
- Ensured adequate staffing of registers to prevent long lines and enhance customer satisfaction.
Education
High School Diploma -
Medway High School
Medway06-2025
Skills
- Customer service
- Customer engagement
- Friendly and outgoing
- Exceptional customer service
- Problem-solving skills
- Reliable and punctual
Affiliations
- Gym
- Reading
- Working
- Self Improvement
Languages
English
Full Professional
Portuguese
Professional
Accomplishments
Employee Of the Month
Top Sales person for several months
Timeline
Sales Associate
Tillys.com
06.2024 - Current
Customer Service Representative
Shaws Star Market
01.2022 - 09.2024
High School Diploma -
Medway High School
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