Kevin Diaz
Leasing Specialist
Orange City,FL
Summary
Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management. Known for acting quickly in stressful situations and remaining solutions-oriented under pressure.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Leasing Specialist
BH Management Services
Sanford, FL
01.2022 - Current
- Showed apartments to potential tenants and answered questions regarding community.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Kept accurate records of all resident and tenant correspondence.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Escalated major issues to property manager for immediate remediation.
- Regularly inspected curb appeal of facilities to keep property great shape.
- Collected, completed and processed lease applications.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Invited prospects to fill out application upon completion of property tour.
- Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
- Set appointment times for individuals to tour facilities and see available units.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Travel Agent
Sykes Enterprises, Incorporated
DeLand, FL
08.2018 - 06.2019
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Strengthened quality controls to enhance revenue and control downtime.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Calvary Scout
US Army
Fort Benning, GA
05.2016 - 03.2017
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Communicated updates on task completion to supervisors, maintaining smooth operations.
- Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated wheeled and tracked vehicles and communications equipment.
Education
Associate of Applied Science - Genetics
Nassau Community College
Garden City, NY 09.2014 - 08.2016
Skills
Fair housing policies
Business processes and procedures
Property showing
Lease oversight
Appointment Scheduling
Timeline
Leasing Specialist
BH Management Services
01.2022 - Current
Travel Agent
Sykes Enterprises, Incorporated
08.2018 - 06.2019
Calvary Scout
US Army
05.2016 - 03.2017
Associate of Applied Science - Genetics
Nassau Community College
09.2014 - 08.2016