Kevin Diaz
Ridgewood,NY
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Experienced Retail Sales Associate with over 4 years of experience in sales and people skills. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Harney And Sons Tea Shop
New York , NY
2017.02 - 2021.01
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Folded and arranged merchandise in attractive displays to drive sales.
- Opened and closed store independently and prepared nightly bank drop for manager.
Education
High School Diploma - Computer Installation And Repair Technology
Queens Vocational And Technical High School
37-02 47th Ave, Long Island City, NY 1110106.2019
Associate - Theatre
LaGuardia Community College of The City University of New York
Long Island City, NY02.2022
Skills
- Sales
- Guest Services
- Cleaning
- Store opening and closing
- Organization
- Teamwork
- Multitasking abilities
- Computer skills
- Customer service
- Excellent work ethic
- Critical thinking
- Responsible
- Stocking
- Spanish and English fluent
Timeline
Retail Sales Associate
Harney And Sons Tea Shop
2017.02 - 2021.01
High School Diploma - Computer Installation And Repair Technology
Queens Vocational And Technical High School
Associate - Theatre
LaGuardia Community College of The City University of New York
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