Kevin Diaz

• Encouraged prospective tenants to fill out applications after property tours.
• Followed up with potential tenants after viewings to ensure their satisfaction with the unit features.
• Assisted customers in completing rental applications and verifying qualifications.
• Established guidelines for tenant screening processes such as credit checks, background checks, employment verification.
• Processed tenant move-ins by collecting deposits, signing leases, and providing orientation materials.
• Provided excellent customer service to both current tenants and prospective renters throughout the leasing process.
• Maintained accurate records of all current leases, renewals, terminations, and other related documents.

• Responsible for efficiently maintaining the physical appearance of the apartment community’s grounds, pools and buildings.

• Assist team with achieving positive SatisFact scores by providing professional and courteous customer service.

• Participate in an ongoing community improvement plan and a preventive maintenance program.

• Perform other duties as assigned by Community Director (or Assistant Community Director in Community Director’s absence) and Service Manager.