Kevin English

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Built relationships with customers to encourage repeat business.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.

• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Developed estimates by costing materials, supplies, and labor.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

• Assistant Engraver (wrote up engraving orders, assembly plaques)

• Replace watch batteries (most of the major brands)

• Jeweler (mostly smaller repairs)

• Book keeping (mostly handwritten log) logging all sales & repair pickups for the

day

• Maintained high customer satisfaction standards to meet or exceed targets.

• For all Government Vehicles assign to the Department of State It's was my duties to maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
• Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.