Kevin Fainter
Summary
Experienced in overseeing daily operations with a focus on efficient workflow and high-quality customer service, contributing to improved store performance. Proficient in cash handling and transaction processing, ensuring accurate cash drawer management during opening and closing shifts. Skilled in resolving customer complaints promptly and professionally while maintaining a positive attitude throughout interactions. Demonstrated ability to manage inventory levels effectively, coordinating timely restocking processes to enhance product availability and reduce customer wait times.
Overview
22
22
years of professional experience
1984
1984
years of post-secondary education
Work History
Shift Leader
Walgreens
Monmouth, Illinois
03.2004 - Current
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service, resulting in improved store performance.
- Managed inventory levels, coordinating timely restocking processes to maintain product availability and reduce customer wait times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Monmouth High School
Monmouth, ILSkills
- Cash handling
- Customer service
- Complaint resolution
- Inventory management
- Point of sale systems
- Transaction processing
- Client communication
- Data entry
- Decision-making capacity
Timeline
Shift Leader
Walgreens
03.2004 - Current
Monmouth High School