Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
District Manager
Ecolab
05.2025 - Current
Lead a team of nine Territory Representatives, enforcing high-quality standards of operation.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
Field Training Specialist
Ecolab
08.2023 - 05.2025
Trained and coached associates on safe work practices, ware washing, laundry, surface hygiene, and pool & spa maintenance.
Facilitated in-field practice and certification processes, ensuring associates met proficiency standards.
Acted as a liaison between Institutional Training and Field teams to ensure timely completion of onboarding and certification programs.
Led Customized Area Training (CAT) sessions to enhance expertise among tenured associates.
Completed Train-the-Trainer program and obtained relevant certifications to deliver specialized training.
Provided coaching on service excellence, ES&S best practices, and business initiatives.
Supported Area Manager with reporting, scheduling, and talent development while fostering an inclusive workplace culture.
Territory Manager/Territory Representative Sales & Service
Ecolab
04.2018 - 08.2023
Responsible for maintaining current customers’ equipment and signing new customers to available programs.
Developed and maintained strong working relationships with professionals within assigned territory.
Managed emergency calls and customer complaints to ensure customers were always satisfied.
Route Sales Manager
Ecolab
05.2015 - 04.2018
Maintained company owned kitchen equipment and cleaning supplies.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Exceeded budget and received numerous commendations including Route Manager of the Year in 2017
Coached new employees on company standards.
Executive Chef
Ruth's Chris Steak House
09.2014 - 05.2015
Developed kitchen staff through training, disciplinary action, and performance reviews.
Oversaw business operations, inventory control, and customer service for restaurants.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflow.
Education
Associate of Science - Culinary Arts
Art Institute of Philadelphia
Philadelphia, PA
05-2008
Bachelor of Science - Data Science
University of Maryland Global Campus
Hyattsville, MD
03-2026
Skills
Teamwork and Collaboration
Training and Development
Dependable and Responsible
Problem-Solving
Sales management
Customer service
Strategic planning
Certification
Tableau Desktop Specialist
Timeline
District Manager
Ecolab
05.2025 - Current
Field Training Specialist
Ecolab
08.2023 - 05.2025
Territory Manager/Territory Representative Sales & Service