KEVIN FORCE
Orange Park,FL
Summary
High-energy and outgoing recent graduate passionate about sparking excitement and creating unforgettable client interactions. Adept at blending professionalism with vibrant energy to engage diverse audiences, showcase products with impact, and build genuine client loyalty. Known for contagious optimism, quick adaptability, and a natural ability to draw people in and keep them connected.
Overview
11
11
years of professional experience
Work History
General Manager
The Total Hair Experience
06.2020 - Current
- Oversaw daily operations to ensure exceptional customer service.
- Developed and executed brand strategies to enhance market positioning and client engagement.
- Established performance metrics to evaluate staff effectiveness and operational success.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Utilized complex management software to assist with comprehensive business needs.
- Maintained strong brand knowledge contributing to retail sales growth.
Brand Sales & Education Coordinator
Living Proof
08.2014 - 03.2020
- Provided direct contact and service to all clients across multiple doors.
- Fostered key relationships with major vendors, ensuring sustained business growth.
- Contributed to sales growth through first-class client service based on personal needs and genuine recommendations.
- Managed scheduling and implementation of workshops and sales events.
- Monitored inventory levels to ensure product availability and minimize stock discrepancies.
- Maintained familiarity with the competitor brand landscape.
- Ensured global brand standards across multiple doors.
Education
Master of Arts - International Affairs
University of North Florida
Jacksonville, FLBachelor of Arts - Business Administration
University of North Florida
Jacksonville, FLSkills
- Excel
- Word
- PowerPoint
- Outlook
- Slack
- Zoom
- Google Suite
Timeline
General Manager
The Total Hair Experience
06.2020 - Current
Brand Sales & Education Coordinator
Living Proof
08.2014 - 03.2020
Master of Arts - International Affairs
University of North Florida
Bachelor of Arts - Business Administration
University of North Florida
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