Kevin Garcia
Phoenix,AZ
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
1
1
year of professional experience
Work History
Host
Mimi Forno Italiano
10.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
Education
No Degree - Clinical Psychology
Cesar Chavez High School
Laveen, AZ05.2024
Skills
- Telephone Reception
- Reservations Management
- Server Support
- Team Collaboration
- Customer Service
- Foreign Language Skills
- Team Player Mentality
- Empathy and Understanding
- Organizational Skills
- Positive Attitude
- Active Listening
- Up-selling Techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Mimi Forno Italiano
10.2022 - Current
No Degree - Clinical Psychology
Cesar Chavez High School
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