Kevin Garcia
Houston,Texas
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-Fil-A
Houston, TX
2021.03 - 2022.12
- Managed large groups in a timely manner while ensuring satisfaction of all guests..
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Worked with managers to report and resolve customer issues or concerns.
Guest Advocate
Target
Houston, TX
2023.10 - 2024.05
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Provided product knowledge to customers on the features and benefits of products.
- Resolved customer complaints in a professional manner.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
HVAC Apprentice
Vasco LLC
Houston, TX
2024.05 - 2024.08
- Utilized problem solving skills to identify and resolve issues relating to apprenticeship programs.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
- Assisted in the preparation of project plans and schedules.
- Participated in regular team meetings in order to share best practice techniques amongst colleagues.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
Education
High School Diploma -
South Houston High School
South Houston, TX2024-05
Skills
- Customer Service
- Time Management
- Relationship Building
- Social Media Management
- Strategic Thinking
- Team Development
- Customer-focused
- Sales Support
Languages
Spanish
Professional
Certification
Entrepreneurship and Small business
Timeline
HVAC Apprentice
Vasco LLC
2024.05 - 2024.08
Guest Advocate
Target
2023.10 - 2024.05
Front of House Employee
Chick-Fil-A
2021.03 - 2022.12
High School Diploma -
South Houston High School