Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kevin Garcia

Houston,Texas

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Employee

Chick-Fil-A
Houston, TX
03.2021 - 12.2022
  • Managed large groups in a timely manner while ensuring satisfaction of all guests..
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Worked with managers to report and resolve customer issues or concerns.

Guest Advocate

Target
Houston, TX
10.2023 - 05.2024
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Provided product knowledge to customers on the features and benefits of products.
  • Resolved customer complaints in a professional manner.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

HVAC Apprentice

Vasco LLC
Houston, TX
05.2024 - 08.2024
  • Utilized problem solving skills to identify and resolve issues relating to apprenticeship programs.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
  • Assisted in the preparation of project plans and schedules.
  • Participated in regular team meetings in order to share best practice techniques amongst colleagues.
  • Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.

Education

High School Diploma -

South Houston High School
South Houston, TX
05-2024

Skills

  • Customer Service
  • Time Management
  • Relationship Building
  • Social Media Management
  • Strategic Thinking
  • Team Development
  • Customer-focused
  • Sales Support

Languages

Spanish
Professional

Certification

Entrepreneurship and Small business

Timeline

HVAC Apprentice

Vasco LLC
05.2024 - 08.2024

Guest Advocate

Target
10.2023 - 05.2024

Front of House Employee

Chick-Fil-A
03.2021 - 12.2022

High School Diploma -

South Houston High School
Kevin Garcia