Managed large groups in a timely manner while ensuring satisfaction of all guests..
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Followed national, state and local safety, health and sanitation guidelines to protect guests.
Worked with managers to report and resolve customer issues or concerns.
Guest Advocate
Target
Houston, TX
10.2023 - 05.2024
Performed cashier duties such as processing payments, returns, and exchanges accurately.
Greeted customers and provided assistance to ensure a positive shopping experience.
Provided product knowledge to customers on the features and benefits of products.
Resolved customer complaints in a professional manner.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
HVAC Apprentice
Vasco LLC
Houston, TX
05.2024 - 08.2024
Utilized problem solving skills to identify and resolve issues relating to apprenticeship programs.
Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
Assisted in the preparation of project plans and schedules.
Participated in regular team meetings in order to share best practice techniques amongst colleagues.
Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.