Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Affiliations
Timeline
Generic
Kevin Gomez

Kevin Gomez

Kissimmee,FL

Summary

Motivated automotive professional with 9+ of automotive experience, skilled in identifying and capitalizing on growth opportunities, driving innovation within business contexts, enhancing profitability, optimizing operational costs, and elevating customer service benchmarks. Experienced in directing and overseeing operational and sales teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Automotive Sales Consultant

Rosen Nissan & Kia
10.2023 - 02.2024
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Owner and Operator

K and B company LLC
09.2021 - 10.2023
  • Hauled and delivered freight nationwide to customers using a pickup truck with a 40-foot trailer or other specialized hauling equipment.
  • Facilitated expedited delivery of equipment or freight to clients, while actively engaging in customer service interactions.
  • Negotiated and created contracts with 6 manufacturers. Managed day-to-day business operations, including handling expenses and booking loads.

Instrumentation Specialist

Walt Disney World
10.2019 - 12.2021
  • Managed various aspects of small to large projects including design, engineering, analysis, manufacturing support, testing, and project management duties as a job captain.
  • Participated in training programs to enhance professional skills and contributed to training colleagues on both existing and new programs.
  • Worked collaboratively with interdisciplinary teams to accomplish project objectives within allocated timeframes and budgetary constraints.

Customer Care Representative

Taylor Morrison Homes
09.2017 - 10.2019
  • Engaged with homebuyers and trade partners to conduct final orientations, diagnose, schedule, and complete warranty service work, and address light finish construction needs as required.

Retail Service Specialist

O'Reilly Auto Parts
05.2015 - 11.2017
  • Offered customer support by assisting in parts acquisition, delivering professional advice and recommendations on necessary services and replacement parts, processing telephone orders, and providing price quotations.
  • Skilled in automotive mechanics and parts, adept at conveying technical information to customers unfamiliar with automotive terminology in an accessible manner.

Parts Specialist

BMW of Arlington
04.2016 - 03.2017
  • Delivered parts to professional clients, managed transactions, handled returns, processed online orders, and conducted sales.

Education

Automotive Technology

Universal Technical Institute (UTI)
07.2015

Skills

  • Microsoft Office
  • SAP, WorkOrders, MAXIMO

Certification

  • CST - Certified Service Technician

Awards

  • Universal Technical Institute - Certificate of Completion: Ford Technical Customer Handling
  • UTI Excellent Attendance

Languages

Spanish
Native or Bilingual

Affiliations

  • Toys-for-Tots
  • Dream Cars for Kids

Timeline

Automotive Sales Consultant

Rosen Nissan & Kia
10.2023 - 02.2024

Owner and Operator

K and B company LLC
09.2021 - 10.2023

Instrumentation Specialist

Walt Disney World
10.2019 - 12.2021

Customer Care Representative

Taylor Morrison Homes
09.2017 - 10.2019

Parts Specialist

BMW of Arlington
04.2016 - 03.2017

Retail Service Specialist

O'Reilly Auto Parts
05.2015 - 11.2017

Automotive Technology

Universal Technical Institute (UTI)

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Kevin Gomez