Kevin Guerrero Rojas
Shakopee,MN
Summary
Personable and driven individual with strong interpersonal and communication skills, well-suited for client-focused roles. Possesses foundational understanding of sales strategies and CRM software, coupled with ability to quickly learn and apply advanced sales techniques. Aims to drive significant growth and positive client relationships.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Apple Ford Shakopee
Shakopee, MN
01.2025 - Current
- Achieved monthly sales goals consistently in fast-paced, high-volume dealership environment.
- Build long-term customer relationships through personalized follow-up, trust, and exceptional customer service, generating repeat business and referrals.
- Utilized consultative sales methods to identify customer needs and suggest suitable products.
- Conduct comprehensive needs assessments to recommend vehicles, financing options, warranties, and protection plans tailored to each customer’s lifestyle and budget.
- Utilize CRM software to manage leads, schedule appointments, maintain customer records, and execute timely follow-up communications.
- Collaborate with finance, service, and management departments to ensure an exceptional end-to-end customer experience.
- Maintained up-to-date knowledge of inventory, pricing, and financing options for informed customer consultations.
- Trained new staff on product knowledge and effective sales techniques for improved performance outcomes.
Guest Advocate
Target
Shakopee, MN
01.2022 - 12.2024
- Delivered exceptional customer service by assisting guests with purchases, product recommendations, and issue resolution.
- Resolved customer concerns professionally and effectively, contributing to overall guest satisfaction.
- Showcased adaptability and attention to detail while ensuring smooth operations in a fast-paced retail environment.
- Collaborated with team members across departments to streamline daily operations and enhance overall performance.
- Collaborated with team members to maintain store cleanliness and organization standards.
Soccer Coach
Eden Prairie Soccer Club
Eden Prairie, MN
08.2024 - 10.2024
- Created positive, inclusive environment fostering continuous improvement, collaboration, and personal growth among athletes.
- Communicated effectively with players, parents, and club leadership regarding schedules, expectations, and player progress.
- Analyzed game performance to pinpoint improvement areas and adjust strategies for better outcomes.
Education
Bachelor of Science - Finance, Project Management Minor
Metropolitan State University
St. Paul, MN01-2027
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Consultative sales
- Sales strategies
- Sales analysis
- Exceeds sales goals
- Customer service
- Sales consultation
- Sales closing
- Systems and software expertise
- Process improvement
- Staff training
- Interpersonal communication skills
Languages
Fluent in English and Spanish
Peak performer
I am a consistent peak performer dedicated to continuous improvement. I regularly set and exceed monthly targets, achieving top-tier performance multiple times this year.
Timeline
Sales Consultant
Apple Ford Shakopee
01.2025 - Current
Soccer Coach
Eden Prairie Soccer Club
08.2024 - 10.2024
Guest Advocate
Target
01.2022 - 12.2024
Bachelor of Science - Finance, Project Management Minor
Metropolitan State University