kevin guillaume
Boston,MA
Summary
Dynamic and results-driven professional with extensive experience at USPS, excelling in parcel delivery and route management. Proven ability to enhance customer satisfaction through effective communication and safety awareness. Skilled in vehicle maintenance and adept at navigating complex delivery routes, ensuring timely service and operational efficiency.
Overview
19
19
years of professional experience
Work History
Mail Carrier
USPS
Boston MA
10.2014 - Current
- Delivered mail efficiently across designated routes, ensuring timely service and customer satisfaction.
- Managed sorting operations, organizing mail by delivery sequence to enhance route efficiency.
- Utilized handheld devices for tracking deliveries and capturing customer signatures accurately.
- Communicated with customers to address inquiries and resolve issues regarding mail delivery.
- Delivered mail and packages efficiently to residential and commercial locations.
- Maintained accurate records of deliveries and collections using electronic tracking systems.
Delivery Driver
Murray's Wine Spirt - Newton
Newton, MA
05.2014 - 10.2014
- Ensured timely and accurate delivery of products to customers.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Provided exceptional customer service during deliveries, addressing inquiries effectively.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Collaborated with store staff to coordinate inventory management and stock replenishment.
Shift Supervisor
Emack & Bolio's Ice Cream
Boston, MA
02.2009 - 05.2014
- Processed customer transactions accurately utilizing POS systems.
- Helped customers by addressing inquiries and resolving issues quickly.
- Maintained a clean and organized work area to improve customer satisfaction.
- Supported the training of new cashiers on operational procedures and best practices.
Make Orders
Stop &shop Prepod
Watertown, MA
11.2008 - 02.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cook/ Cashier
McDonald's
Boston, MA
11.2007 - 05.2008
- Prepared food items according to standardized recipes and quality guidelines.
- Operated kitchen equipment safely and efficiently to maintain operational flow.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Maintained cleanliness and organization of kitchen workstations to ensure compliance with health standards.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Odyssey High School
Boston, MA06-2010
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Package handling
- Vehicle loading
- Route management
- Supply management
- Report preparation
- Vehicle maintenance
- Hand-eye coordination
- Load management
- Geographical expertise
- Financial records oversight
- Schedule management
Timeline
Mail Carrier
USPS
10.2014 - Current
Delivery Driver
Murray's Wine Spirt - Newton
05.2014 - 10.2014
Shift Supervisor
Emack & Bolio's Ice Cream
02.2009 - 05.2014
Make Orders
Stop &shop Prepod
11.2008 - 02.2009
Cook/ Cashier
McDonald's
11.2007 - 05.2008
High School Diploma -
Odyssey High School