Kevin Hernandez
Personal Growth seeker
Los Angeles,CA
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Hardworking employee enthusiastic about learning the marketing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Representative
Nova Management Service
10.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Painter
Augustine Painting
08.2021 - 08.2022
Delivery Driver
Uber Eats
03.2022 - 06.2022
Education
Liberal Arts And General Studies
Feather River College
Quincy, CASkills
- Serve Customers
- Microsoft PowerPoint
- Social Perceptiveness
- Microsoft Access
- Interpersonal Communication Skills
- Google Docs
- Post-Sales Support
- Prospecting Skills
- Product and Service Knowledge
- B2B Sales
- Inside and Outside Sales
- Customer Retention Abilities
- Strategic Planning
- Complex Problem-Solving
- Technological Knowledge
- Performance Improvement
- Customer Relations
- Upselling Techniques
- Continuous Improvement Strategies
- Needs Understanding
- Territory Volume
- Converting Leads
- Problem-Solving Strengths
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved customer issues which led to happy and satisfied customers.
- Achieved long lasting relations to others through effectively helping with their needs.
- Achieved sales by completing assigned territory with accuracy and efficiency.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Nova Management Service
10.2022 - Current
Delivery Driver
Uber Eats
03.2022 - 06.2022
Painter
Augustine Painting
08.2021 - 08.2022
Liberal Arts And General Studies
Feather River College
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