Kevin Hernandez
Riverside,CA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Also, a skilled yard worker with broad experience in landscaping and grounds maintenance. Possess strengths in physical stamina, time management, equipment operation and team collaboration.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens Boots Alliance
Riverside, CA
11.2023 - Current
- Demonstrated active listening skills when responding to customer questions and complaints.
- Processed customer orders accurately and efficiently.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Performed additional duties as assigned by management team.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Yard Worker
Ricardo Luna
Riverside, CA
07.2023 - 11.2023
- Operated lawn mowers, weed trimmers, leaf blowers, and other tools.
- Assisted in the planting of trees, shrubs, flowers, and other vegetation.
- Raked leaves, spread mulch, and removed debris from yards.
- Installed edging around walkways and planted beds.
- Used power tools such as drills and saws for various projects.
- Transported materials such as soil, compost, rocks, gravel, via wheelbarrow or truck.
Education
High School Diploma -
Raincross High School
Riverside, CA07-2024
Skills
- Customer Service
- Inventory Control
- POS System Operation
- Cross-Functional Team Collaboration
- Quality Assurance
- Problem Resolution
- Motivated and ambitious
- Computer Skills
- Teamwork and Collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Associate
Walgreens Boots Alliance
11.2023 - Current
Yard Worker
Ricardo Luna
07.2023 - 11.2023
High School Diploma -
Raincross High School
Similar Profiles
Francesca ReifschneiderFrancesca Reifschneider
Inventory Specialist at Walgreens Boots AllianceInventory Specialist at Walgreens Boots Alliance
Xavier Marlow-FowlerXavier Marlow-Fowler
Pharmacy Technician at Walgreens Boots AlliancePharmacy Technician at Walgreens Boots Alliance
Kimberly GerrardKimberly Gerrard
Store Manager at Walgreens Boots AllianceStore Manager at Walgreens Boots Alliance
LAURA LUNA ESCANOLAURA LUNA ESCANO
Lead Beauty Sales Advisor at Walgreens Boots AllianceLead Beauty Sales Advisor at Walgreens Boots Alliance
Hayden MillerHayden Miller
Teacher's Assistant at High School TeacherTeacher's Assistant at High School Teacher