Kevin Horn
Evansville,IN
Summary
Dynamic professional with a strong background in customer service at Holiday World and Sallie Mae excelling in building relationships and ensuring financial accuracy. Known for reliability and attention to detail, I effectively resolved issues while maintaining a high standard of professionalism. Proven ability to enhance customer satisfaction and support business needs through exceptional communication skills.
Overview
26
26
years of professional experience
Work History
Cashier
Sedxo
Evansville, IN
01.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for credit card transactions with excellent accuracy levels.
- Waited on students
Sales Associate
Holiday World
Santa Claus, IN
05.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and ensuring accuracy in all financial transactions
- Built relationships with customers to encourage repeat business.
College Coordinator
Sallie Mae
Fishers, IN
11.1998 - 12.2005
- Built and maintained relationships with college admissions offices.
- Assisted with admissions process, financial aid process and obstacles that arose.
- Worked with universities to update student information. Worked with the schools disbursements, financial changes, help getting issues resolved
- Primary contact for 10 universities.
Education
Cosmetology - Cosmetology
Paul Mitchell The School
Indianapolis, IN04.2014
Administrative Assistant -
Penn Foster Career School
Scranton, PA09.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Sedxo
01.2025 - Current
Sales Associate
Holiday World
05.2024 - 10.2024
College Coordinator
Sallie Mae
11.1998 - 12.2005
Cosmetology - Cosmetology
Paul Mitchell The School
Administrative Assistant -
Penn Foster Career School