KEVIN HORNBEAK JR.
Tiffin
Summary
Dynamic and results-driven professional with experience at Dick’s Sporting Goods, excelling in customer service and sales. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and POS operation, demonstrating adaptability and strong time management in fast-paced environments. Committed to delivering exceptional service and support.
Overview
5
5
years of professional experience
Work History
Sales Associate Specialist
Dick’s Sporting Goods
Toledo
03.2020 - 03.2024
- Assisted customers with product selection, purchases, and rewards programs.
- Managed curbside pickup and carried heavy merchandise to customer vehicles.
- Maintained store appearance through organized displays and merchandise facing.
- Processed payments, applied discounts, and issued receipts using POS systems.
- Resolved customer concerns in collaboration with management.
- Volunteered for additional shifts during peak business times.
Dietary Aide
Sunset Assisted Living
Sylvania
06.2019 - 04.2020
- Served meals to residents in accordance with dietary requirements and schedules.
- Maintained sanitary conditions in dining and kitchen areas.
- Cleaned and organized dishes, utensils, and prep equipment.
- Cleared tables and ensured a comfortable dining experience for residents.
Education
Master of Business Administration (MBA) -
Tiffin University
Tiffin, OH05.2027
High School Diploma -
Whitmer High School
Toledo, OH05.2022
Skills
- Customer Service & Relationship Building
- Sales & Merchandising Techniques
- Cash Handling & POS Operation
- Store Opening & Closing Procedures
- Physical Stamina – Able to Lift 40 Pounds
- Flexible, Adaptable & Quick Learner
- Time Management & Multitasking
- Communication & Interpersonal Skills
- Problem solving
- Patient care and companionship
- Basic housekeeping
Additional Information - Athletic Experience
Football
- Four-year Varsity QB at Whitmer High School (2018–2022)
- Current Defensive Tackle for Tiffin University Football Program
- First Team All-Conference (High School)
- Second Team All-District (High School)
Track And Field
- Competed at Whitmer High School (1 year)
- Current member of Tiffin University's Track & Field Program
- First Team All-American (College)
- First Team All-Region (College)
- Second Team All-Conference (College)
Basketball
- Two-year Varsity Player at Whitmer High School
Timeline
Sales Associate Specialist
Dick’s Sporting Goods
03.2020 - 03.2024
Dietary Aide
Sunset Assisted Living
06.2019 - 04.2020
Master of Business Administration (MBA) -
Tiffin University
High School Diploma -
Whitmer High School
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