Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kevin Hosein

Randolph,MA

Summary

Accomplished General Sales Manager at Acura of Boston, adept in desking deals in CRM/DMS and leadership, significantly increased gross profit and customer satisfaction. Recognized for excellence with four years as Gold Master Sales Associate, leveraging sales presentations and team building to surpass sales targets and cultivate loyal client relationships.

Overview

15
15
years of professional experience

Work History

General-sales-manager

Acura of Boston
12.2020 - 09.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Lead daily Meetings and Training sessions to coach and motivate employees in successful selling methods and techniques to drive revenue.
  • Coached sales associates and Sales managers in product specifications, presentations, sales incentives, and selling techniques to significantly increase gross profit and customer satisfaction ratings.
  • Provided strong support to sales associates and sales managers in closing sales

Sales Manager

Acura of Boston
06.2017 - 11.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Worked efficiently with salespeople and BDC in closing more deals

Used Car Sales Manager

Acura of Boston
01.2014 - 05.2017
  • Implemented cost-saving measures in operations management, reducing overhead expenses while maintaining high-quality standards.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
  • Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
  • Implemented thorough documentation processes for all aspects of vehicle transactions, including title transfers, warranty information, and financing agreements.

Gold Master Sales Associate

Acura of Boston
10.2009 - 12.2013
  • Boosted customer satisfaction levels through exceptional sales and service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved Acura's highest National level of sales through Council of Sales Excellence with achievements of Gold Master Sales Associate for 4 years.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Increased leasing penetration and cultivated loyal clients while maximizing gross profit for front and back end.

Education

Bachelor of Arts -

University of Massachusetts, Boston
Boston, MA
05-2005

Skills

  • Desking Deals in CRM or DMS
  • Appraisals with utilizing market data and analysis for optimum results in gross profit
  • Leadership and team building
  • Sales Presentations and expertise in 1st pencil presentation and objections
  • Excellent motivator

References

Available upon requests -many General Managers, Acura District Sales Managers, General Sales Managers and Finance Directors to luustrate strong work history and accomplishments.

Timeline

General-sales-manager

Acura of Boston
12.2020 - 09.2024

Sales Manager

Acura of Boston
06.2017 - 11.2020

Used Car Sales Manager

Acura of Boston
01.2014 - 05.2017

Gold Master Sales Associate

Acura of Boston
10.2009 - 12.2013

Bachelor of Arts -

University of Massachusetts, Boston

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Kevin Hosein