Kevin Jackson Jr
Independence,MO
Summary
Driven professional with a track record of exceeding client expectations at AT&T through innovative solutions and exceptional customer service. Demonstrated expertise in hardware installation and troubleshooting, alongside a strong ability to collaborate effectively. Achieved high satisfaction ratings at Walmart, showcasing hand-tool proficiency and a commitment to safety practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
AT&T Premises Technician
AT&T
01.2024 - Current
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
- Showcased problem-solving abilities by tackling complex technical challenges and finding innovative solutions to address customer needs.
- Exceeded client expectations for promptness in completing assignments while maintaining the highest level of workmanship standards.
Online Personal Shopper
Walmart
11.2021 - 01.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Mechanical Engineering
Harris Stowe State University
St Louis, MOHigh School Diploma -
Raytown Sr. High School
Raytown, MO05.2022
Skills
- Hand-tool proficiency
- Hardware Installation
- System Maintenance
- Troubleshooting and repair
- Work order completion
- Equipment safety
- Safety practices
- Safety awareness
Timeline
AT&T Premises Technician
AT&T
01.2024 - Current
Online Personal Shopper
Walmart
11.2021 - 01.2024
Mechanical Engineering
Harris Stowe State University
High School Diploma -
Raytown Sr. High School
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