Kevin Joseph
Phoenix,AZ
Summary
Dedicated airport professional offering many years of experience in service-oriented positions. Excellent communicator and multitasker with strong problem-solving abilities and a commitment to building customer loyalty with exceptional support.
Overview
33
33
years of professional experience
Work History
Sky Cap
Spplus
Phoenix, Arizona
02.2022 - 07.2024
- Greeted visitors with care and compassion and expressed empathy and patience for anxious, potentially disruptive, and upset patrons.
- Operated wheelchairs, transportation vehicles and other equipment safely and efficiently.
- Met passengers at curb to help with check-in, luggage, car seats, and wheelchairs.
Sky Cap
Southwest Airlines
Phoenix, Arizona
04.1991 - 11.2021
- Greeted visitors with care and compassion and expressed empathy and patience for anxious, potentially disruptive, and upset patrons.
- Operated wheelchairs, transportation vehicles and other equipment safely and efficiently.
- Met passengers at curb to help with check-in, luggage, car seats, and wheelchairs.
Education
Associate of Arts - Liberal Arts And General Studies
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05-1991
Some College (No Degree) - Interdisciplinary Studies
Arizona State University
Tempe, AZSkills
- Complaint resolution
- Conflict resolution techniques
- Professional Appearance
Timeline
Sky Cap
Spplus
02.2022 - 07.2024
Sky Cap
Southwest Airlines
04.1991 - 11.2021
Associate of Arts - Liberal Arts And General Studies
Maricopa Community Colleges - Phoenix College
Some College (No Degree) - Interdisciplinary Studies
Arizona State University
Similar Profiles
Thomas KenbeekThomas Kenbeek
Supervisor at SPPLUSSupervisor at SPPLUS
Ejike Patrick EgwomEjike Patrick Egwom
DOT Driver at SPPLUSDOT Driver at SPPLUS
Jonathan NicholsJonathan Nichols
Valet at SPplusValet at SPplus