Kevin Kelley
Port Orange,Florida
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Manager
Fysh bar and grill
Port Orange, FL
12.2022 - 12.2024
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored staff performance and addressed issues.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Completed day-to-day duties accurately and efficiently.
Server
Smokin tuna
Key West, FL
12.2021 - 11.2022
- Understood and followed oral and written directions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Sitre Manager
E.C.I. Construction inc.
Key West, FL
01.2019 - 11.2021
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Made sure employees had their materials and directed them appropriately to complete the task at hand.
Education
High School Diploma -
Daytona State College
Daytona Beach, FLSkills
- Staff Management
- Time Management
- Team Leadership
- Customer Relationship Management (CRM)
- Workforce Management
Timeline
Manager
Fysh bar and grill
12.2022 - 12.2024
Server
Smokin tuna
12.2021 - 11.2022
Sitre Manager
E.C.I. Construction inc.
01.2019 - 11.2021
High School Diploma -
Daytona State College
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