Kevin Krizek
Restaurant Manager
Holly Springs,NC
Summary
Dynamic and results-oriented hospitality leader with over 20 years of management experience directing high-volume casual dining operations for TGI Fridays. Proven expertise in optimizing multi-million-dollar revenue streams while leading diverse teams of over 50 in fast-paced environments. Strong track record of driving significant revenue growth by integrating traditional hospitality excellence with innovative entertainment programming. Skilled in identifying growth opportunities and fostering top-performing team members through dedicated coaching and mentorship.
Overview
18
18
years of professional experience
1
1
Certification
1
1
Language
Work History
Assistant General Manager
TGI Fridays
01.2021 - Current
- Operational Excellence: Oversaw operations of $3+ million annual revenue location, consistently meeting or exceeding labor, food, and beverage cost budget targets.
- Team Development: Directly mentored and trained 50+ team members, with many successfully promoted to Key Hourly's or Mangers.
- Guest Loyalty: Consistently within the top 3 within our region for online review scores by proactive floor management and building a large base of regulars by developing a welcoming “corner bar” environment.
- Brand Standards: Expertly managed brand initiatives, menu rollouts, and seasonal promotions, ensuring 100% compliance with company and health department standards.
Assistant General Manger Bar/FOH
TGI Fridays
01.2015 - 01.2021
- Entertainment Programming & Revenue Growth: Pioneered a high-volume “Late Night” model, spearheading DJ-led events 4x weekly that transformed the location into a regional nightlife destination.
- Operational Excellence: Managed all service and bar operations for the high-volume location, consistently ranking in the top 5 in the region for beverage sales.
- Brand Ambassadorship: Fostered TGIF culture location for the franchise by hosting quarterly Coach training, and yearly Bar Flair competitions.
- Pandemic Operations: Served as the sole onsite manager throughout the COVID-19 pandemic, maintaining 100% operational continuity. Spearheaded the rapid transition from full-service dining to high-volume takeout and delivery while ensuring strict adherence to evolving health and safety mandates.
Bar Manager
TGI Fridays
01.2012 - 01.2015
- Strategic Revenue Growth: Pioneered weekly “Friday Night DJ” that increased weekly bar revenue by 20%, consistently exceeding budgeted weekly beverage sales targets.
- Delivery Innovation: Assisted to conceptualize and launch a dedicated “On-Campus Delivery Service” for Duke University students, capturing an untapped market and increasing weekly off-premise sales by $10k+.
Kitchen Manager
TGI Fridays
01.2008 - 01.2012
- New Location Launch: Handpicked for NSO management team for Apex, NC location, coordinating equipment installation and workflow design to ensure a seamless launch.
- Talent Acquisition: Interviewed, hired, and trained a diverse team of 70+ team members for the store opening and maintained throughout the subsequent years.
- Financial Performance: Consistently maintained food costs within 1% of budget and reduced labor below budget through strategic scheduling and cross-training.
- Quality Assurance: Achieved and maintained 95%+ scores on quarterly TGIF Brand Standard Food Safety Audits, EcoSure inspections, and Health Inspections.
Education
Cornell University
Ithaca, NY 05.2001 -
High School Diploma -
Ithaca Senior High School
Ithaca, NY 05.2001 -
Skills
Employee relations
Operations management
Strategic planning skill
Team leadership expertise
Employee scheduling
Training and development background
Hiring and onboarding
Inventory management
Problem-solving
Adaptability and flexibility
Customer service
Purchasing and planning
Certification
ServSafe Manger Certification
Timeline
ServSafe Manger Certification
01-2027
Assistant General Manager
TGI Fridays
01.2021 - Current
Assistant General Manger Bar/FOH
TGI Fridays
01.2015 - 01.2021
Bar Manager
TGI Fridays
01.2012 - 01.2015
Kitchen Manager
TGI Fridays
01.2008 - 01.2012
Cornell University
05.2001 -
High School Diploma -
Ithaca Senior High School
05.2001 -