Kevin Luna
Elko,NV
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Kohls Department Store
07.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Cashier
Dairy Queen Grill & Chill
07.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Elko High School
Elko, NV05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Relationship building
- Verbal/written communication
- Goal tracking
- Retail store operations
- Order processing
- Friendly and outgoing
- Task prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Mindfulness Practices
- Photography
- Road Trips
- Fashion
- Personal Development and Self-Improvement
Timeline
Sales Associate
Kohls Department Store
07.2024 - Current
Cashier
Dairy Queen Grill & Chill
07.2024 - 08.2024
Elko High School
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