KEVIN MACH
West Edmonds,WA
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
12
12
years of professional experience
Work History
Property Manager
Hana - Security Properties Residential
Seattle, WA
06.2022 - Current
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
Property Manager
Sylva on Main - Security Properties Residential
Bellevue, WA
02.2022 - 06.2022
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Built relationships with service vendors and submitted associated billing statements.
Assistant Property Manager
Taluswood Apartments - Security Properties
Mountlake Terrace, WA
05.2018 - 02.2022
- Conducted apartment tours to new prospective residents, answered questions and highlighted apartment selling features and benefits of community
- Executed marketing strategies which in turn led to increased traffic
- Processed client follow-ups and applications in a timely manner which increase the likelihood of successful rentals
- Coordinated move-ins and move-outs while maintaining work order requests from current residents
- 93.5% Ellis Secret Shop Score
- Comprehensive understanding of property grounds and overall apartment leasing tasks
Senior Technology sales consultant
02.2013 - 05.2018
- Office depot
- Trained sales associates selling tactics and strategies which increased sales and profit margins throughout the store
- Practiced skill building and strategized a plan to achieve success within the company
- Developed strong customer relations and loyalties within the sales field by building rapport and offering total solutions to customers while cross selling similar products
- 1 associate in overall services sales in entire retail district of over 300 associates
- 3-years district store sales team captain
- Continuously exceeded store expectations and yearly reviews 5 years in a row
Education
High School Diploma -
Shorecrest High School
Shoreline, WA09.2012
Skills
- Positive-attitude, customer-focused & company-first individual
- Extensive Computer Knowledge
- Analyze & quickly problem solve
- Proficient in Windows operating systems and Microsoft Office
- Knowledge of Leasing and Market Conditions
- Commercial Property
- Fair Housing Mandates
- Local and State Laws
- Tenant and Owner Liaising
- Operating Cost Tracking
- Performance Assessment
References
REFERENCES UPON REQUEST
Languages
Languages
Cantonese
Professional
Timeline
Property Manager
Hana - Security Properties Residential
06.2022 - Current
Property Manager
Sylva on Main - Security Properties Residential
02.2022 - 06.2022
Assistant Property Manager
Taluswood Apartments - Security Properties
05.2018 - 02.2022
Senior Technology sales consultant
02.2013 - 05.2018
High School Diploma -
Shorecrest High School
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