Kevin Manigault
Seneca,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Specialty Assistant Store Manager
Lowe's
Clemson , SC
08.2002 - 05.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Education
Electrical Engineering
Clemson University
Clemson, SC01.2001
Skills
- Retail Operations
- Marketing and Promotions
- Performance Monitoring and Evaluation
- Management Training
- Staff Coaching and Training
- Delegation and Supervision
- Time Management
- Merchandise Promotion and Display
- Coaching and Mentoring
- Sales Tracking
- Inventory Control
- Sales Promotion
- Customer Service
- Complaint Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Specialty Assistant Store Manager
Lowe's
08.2002 - 05.2022
Electrical Engineering
Clemson University