Kevin McCloskey
Belleville
Summary
Results-driven professional with a strong foundation in customer service and a proven ability to communicate effectively with diverse teams. Recognized for adaptability and a strong work ethic, consistently achieving workplace goals. Highly motivated to embrace new challenges and quickly master new skills, contributing to team success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dispatch, Project Operations, Project Development
McGlynn Hays
01.2023 - 01.2025
- Receiving emergency and non-emergency calls and dispatching proper mechanics to address calls
- Scheduling future maintenance and mechanical jobs as well as daily work scheduling
- Writing proposals for quoted jobs
- Dealing with vendors and customers about present and future orders
- Responding to emails and phone calls regarding new and existing job locations
- Scheduling periodic testing
- Following up with complaints and inquiries involving company
Banking Associate
TD BANK
Nutley
01.2022 - 01.2023
- Provides legendary customer service in both Teller transactions and Platform Customer Service
- Selling/cross-selling and referring TD Products to new and existing customers
- Recommends appropriate products and services related to spending and saving.
- Makes quality referrals to appropriate partners
- Responsible for making sound decisions and timely problem resolution
Marketing
College Funding Professionals
Jersey City
01.2020 - 01.2022
- Market product on multiple forms of Social Media, E- Marketing
- Locating and Understanding our Target Audience through various channels
- Build client lists from Target Audience
- Raised brand awareness through consistent marketing efforts
- Followed up and prescreened leads to generate business
Server
Charlie Browns Fresh Grill
01.2017 - 01.2019
- Assist guests in order selection by promoting menu items and specials
- Upselling menu items to increase check average
- Regularly follow up with guests to ensure quality service and fulfill additional requests
- Collect payments and balance transactions with receipts
Installation Tech
Reliable Fire Protection
Eatontown
01.2015 - 01.2017
- Installed, maintained, upgraded and/or replaced fire suppression systems
- Complete understanding of NFPA fire protection standards, local fire codes and manufacture installation and maintenance manuals
- Communication of condition of customers fire system and obtained approval for work
- Followed specifications, met with general contractors and project managers to obtain final approvals for work plans
Plant Operator
United Water/ Suez Environment
01.2014 - 01.2015
- Solely Maintained treatment plant operations
- Maintain and operate filtering and chemical treatment processes
- Inspect, service and repair components of the water treatment plant including valves and circulation pumps
- Ensure an adequate supply of water for human consumption and firefighting activities. Prepare work orders for servicing and repairs
- Inspect the treatment plant systems on a daily basis to ensure effective operations
Daniel Schufeldt Excavating
01.2012 - 01.2014
- Installed paver patios; stone, wood, or segmental block retaining walls
- Operated proficiently, a variety of mechanical equipment
A-Rate Mechanic
New Jersey Transit
01.2007 - 01.2012
- Perform services and repairs according to State and factory specifications
- Worked efficiently and effectively alone and with team members
- Ability to work under pressure and troubleshoot
- Completed repairs with in specified time allotment
- Complied with work place policy and procedures
Education
Welding Training -
Ocean County Vocational Technical School
Toms RiverRepairman A Training -
New Jersey Transit Repairman School
Graduate Certificate - Automotive Technology
Lincoln Technical Institute
Mahwah, NJSkills
- Emergency dispatching
- Job scheduling
- Proposal writing
- Customer follow-up
- Vendor negotiation
- Customer relationship management
- Problem solving
- Effective communication
- Decision making
- Conflict resolution
Certification
- CPR Certified
- AED Certified
Timeline
Dispatch, Project Operations, Project Development
McGlynn Hays
01.2023 - 01.2025
Banking Associate
TD BANK
01.2022 - 01.2023
Marketing
College Funding Professionals
01.2020 - 01.2022
Server
Charlie Browns Fresh Grill
01.2017 - 01.2019
Installation Tech
Reliable Fire Protection
01.2015 - 01.2017
Plant Operator
United Water/ Suez Environment
01.2014 - 01.2015
Daniel Schufeldt Excavating
01.2012 - 01.2014
A-Rate Mechanic
New Jersey Transit
01.2007 - 01.2012
Welding Training -
Ocean County Vocational Technical School
Repairman A Training -
New Jersey Transit Repairman School
Graduate Certificate - Automotive Technology
Lincoln Technical Institute