Kevin Molina
Lynn,MA
Summary
Dedicated and driven professional with a proven track record of achievement and a recent bachelor's degree. Eager to expand knowledge in finance and sales, demonstrating expertise in Excel and other software. Known for resilience, discipline, and attention to detail, with excellent time management skills. Thrives in team-oriented and individual roles, seeking opportunities in the business industry to leverage skills and advance in seniority and expertise.
Overview
4
4
years of professional experience
Work History
Sales and Service Representative
Metro Credit Union
06.2023 - Current
- Achieved sales targets consistently by utilizing persuasive communication skills and product expertise.
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
- Drove branch revenue totals by bringing in top sales numbers.
Sales Representative Intern
WEED MAN LAWNCARE
04.2022 - 06.2022
- Increased sales leads by conducting market research and identifying potential clients.
- Supported marketing initiatives by executing email campaigns targeting prospective clients.
- Negotiated favorable terms with clients, securing contracts that maximized profit margins without compromising quality or delivery timelines.
- Consistently met or exceeded assigned performance metrics such as call volume targets or lead conversion rates.
- Analyzed competitor offerings to identify unique selling points for our products in the marketplace.
- Boosted customer satisfaction rates by promptly addressing inquiries and resolving issues.
Stock Management Assistant
Parts Authority
06.2020 - 09.2020
- Assisted in the preparation of regular inventory reports to provide decision-makers with accurate information on stock levels, trends, and potential issues.
- Reduced stock discrepancies by conducting regular audits, identifying discrepancies, and addressing root causes.
- Worked closely with management to develop and implement strategies for reducing excess inventory while maintaining adequate stock levels to meet customer needs.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Bachelor of Science - FINANCE
WESTFIELD STATE UNIVERSITY
Westfield, MA05.2024
Skills
- Goal-Oriented
- CRM software proficiency
- Complex Problem-Solving
- Strategic Planning
- Account Management
- Sorting Data
- Data Validation
- Financial Functions
- Critical Thinking
- Calm Under Pressure
- Attention to Detail
- Microsoft Excel
Languages
Spanish
Native or Bilingual
Timeline
Sales and Service Representative
Metro Credit Union
06.2023 - Current
Sales Representative Intern
WEED MAN LAWNCARE
04.2022 - 06.2022
Stock Management Assistant
Parts Authority
06.2020 - 09.2020
Bachelor of Science - FINANCE
WESTFIELD STATE UNIVERSITY
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