Kevin Morales
Indianapolis,IN
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bax David DC
05.2024 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Volunteer
Riley Children’s Hospital
01.2023 - Current
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
ED Medical Scribe
IUH: West Hospital
11.2023 - 05.2024
- Maintained 15-20 patients' charts daily by inputting information on present disease history, symptoms, physical examination, diagnosis, and treatment plan
- Prepared detailed health care summaries of each patient and presented patients' cases to physicians prior to their visits
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Personal Shopper
Sam’s Club
01.2022 - 01.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Science - Health Services Management
Indiana University - Purdue University Indianapolis
Indianapolis, IN01.2026
Skills
- Bilingual (Spanish)
- Microsoft, outlook
- Costumer service
- EMR system
- Medical terminology
- Health Insurance verification
- Office Administration
- Database Management
- Data Entry
- Accounting skills
- Documentation and Recordkeeping
Certification
- BLS certified
- CPR certified
Timeline
Administrative Assistant
Bax David DC
05.2024 - Current
ED Medical Scribe
IUH: West Hospital
11.2023 - 05.2024
Volunteer
Riley Children’s Hospital
01.2023 - Current
Personal Shopper
Sam’s Club
01.2022 - 01.2024
Bachelor of Science - Health Services Management
Indiana University - Purdue University Indianapolis
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