Kevin Morales
Miami,US
Overview
5
5
years of professional experience
Work History
Coach and Counselor
Berch sports
Miami, Florida
08.2024 - Current
- Adhered strictly to safety protocols while supervising practices or competitions.
- Encouraged players with positive reinforcement during game play or practice sessions.
- Communicated effectively with parents, administrators, officials, and other coaches regarding team activities or concerns.
- Established appropriate disciplinary actions when necessary according to established policies.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
Intern
Capital Resources
Tallahassee, Florida
09.2023 - 03.2024
Sales Associate
Vera Cadillac
Miami, FLORIDA
06.2022 - 08.2022
Intern
A Customs Brokerage
Miami, FLORIDA
07.2021 - 08.2021
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
Porter
Vera Cadillac
Miami, Florida
06.2020 - 08.2020
- Gained experience, exposure, and knowledge of career-specific procedures and systems.
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
- Utilized excellent research skills to create reports and presentations for senior staff members.
- Evaluated client feedback in order to brainstorm ways to improve products and provide quality customer service.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Responded promptly to customer inquiries to increase overall satisfaction.
- Gained experience, exposure, and knowledge of career-specific procedures and systems.
- Focused on learning new skills and staying updated with industry changes.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Education
Bachelor of Arts (B.A.) - Political Science
Florida International University
Miami, FL, US05.2022
High School Diploma -
Christopher Columbus High School
MiamiSkills
- Product Promotion
- Cash Handling Accuracy
- Social Perceptiveness
- Excellent People Skills
- Guest Relations
- Time Management
- Verbal Communication
- Customer Service
- Team building
- Safety compliance
- Event coordination
- Conflict resolution
Volunteer Experience
Club President, Patriot Club, Miami, Florida, 08/21, 05/22, Participated in veteran outreach by organizing and facilitating donation drives for veterans in need.
Languages
Spanish, Fluent
Timeline
Coach and Counselor
Berch sports
08.2024 - Current
Intern
Capital Resources
09.2023 - 03.2024
Sales Associate
Vera Cadillac
06.2022 - 08.2022
Intern
A Customs Brokerage
07.2021 - 08.2021
Porter
Vera Cadillac
06.2020 - 08.2020
Bachelor of Arts (B.A.) - Political Science
Florida International University
High School Diploma -
Christopher Columbus High School