Kevin Nazarko
Pharmacy Technician
Macomb,MI
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
10.2022 - Current
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
Line Cook/Register
Estia Greek Street Food
04.2022 - 09.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Developed and coached employees to elevate skills and expertise.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Provided constructive feedback to team members on their performance, fostering an environment of continuous improvement within the restaurant setting.
Server
Red Olive Restaurant
05.2021 - 04.2022
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
Education
High School Diploma -
Macomb Community College
Warren, MI 05.2001 -
High School Diploma -
Lakeview High School
Saint Clair Shores, MI 05.2001 -
Skills
Customer Service
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Lead Pharmacy Technician
CVS Pharmacy
10.2022 - Current
Line Cook/Register
Estia Greek Street Food
04.2022 - 09.2022
Server
Red Olive Restaurant
05.2021 - 04.2022
High School Diploma -
Macomb Community College
05.2001 -
High School Diploma -
Lakeview High School
05.2001 -