Kevin Niles
North Muskegon,MI
Summary
Dynamic sales professional with a proven track record at The Home Depot Inc, excelling in customer relationship management and strategic sales initiatives. Skilled in objection handling and time management, I consistently drive engagement and satisfaction, achieving significant growth in sales targets while fostering team collaboration and enhancing service delivery.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sales Consultant
West Michigan Roofing
01.2020 - Current
- Developed tailored roofing solutions to meet customer needs and preferences.
- Conducted thorough assessments of residential properties to identify roofing requirements.
- Collaborated with installation teams to ensure project specifications were met consistently.
- Trained new sales consultants on product offerings and effective sales techniques.
Residential Realtor
Century 21
06.1994 - Current
- Guided clients through property transactions, ensuring compliance with legal requirements and industry standards.
- Conducted market analysis to determine property values and develop effective pricing strategies.
- Negotiated contracts on behalf of clients, achieving favorable terms and enhancing customer satisfaction.
- Developed marketing plans utilizing digital platforms to increase property visibility and attract potential buyers.
Sales Manager
The Home Depot Inc
09.2007 - 01.2020
- Led team to achieve sales targets through effective training and mentoring of staff
- Developed and implemented strategic sales initiatives, enhancing customer engagement and satisfaction
- Analyzed market trends to identify growth opportunities, driving product assortment decisions
- Collaborated with cross-functional teams to optimize inventory management and merchandising strategies
Foster Care Team Manager
Lutheran Social Services
06.1994 - 09.2007
- Led team in delivering social services, ensuring compliance with organizational standards.
- Developed and implemented strategic initiatives to enhance service delivery effectiveness.
- Guided staff training programs to improve client engagement and support outcomes.
- Fostered collaboration among multidisciplinary teams to address complex client needs.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MISkills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Accomplishments
- Ranked #3 in Midwest Region
- for 2007-2016.
Certification
Licensed Builder
EPA Lead Certification
Timeline
Sales Consultant
West Michigan Roofing
01.2020 - Current
Sales Manager
The Home Depot Inc
09.2007 - 01.2020
Residential Realtor
Century 21
06.1994 - Current
Foster Care Team Manager
Lutheran Social Services
06.1994 - 09.2007
Bachelor of Science - Psychology
Michigan State University