Kevin Ordonez
Elizabeth
Summary
Proven sales expert with a track record of exceeding sales targets at Unique Auto Mall by leveraging persuasive communication and comprehensive product knowledge. Skilled in customer relationship management, consistently enhancing customer satisfaction and repeat business. Achieved significant sales growth through effective online marketing and community networking.
Overview
3
3
years of professional experience
Work History
Sales Consultant Representative
Unique Auto Mall
03.2024 - Current
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Sales Consultant
Bell Mitsubishi
08.2023 - 01.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Automotive Sales Consultant
Price Wise Auto Sales
09.2022 - 08.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
Automotive Sales Representative
Car Revolution
10.2021 - 09.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
High School Diploma -
Berks Catholic High
Reading, PA06.2021
Skills
- Community Networking
- Demonstrations
- Product and Service Knowledge
- Sales Proposal Creation
- Online Marketing
- Persuasive Communication
- Customer Relationship Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Consultant Representative
Unique Auto Mall
03.2024 - Current
Sales Consultant
Bell Mitsubishi
08.2023 - 01.2024
Automotive Sales Consultant
Price Wise Auto Sales
09.2022 - 08.2023
Automotive Sales Representative
Car Revolution
10.2021 - 09.2022
High School Diploma -
Berks Catholic High
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