KEVIN PETTY

We are a mattress manufacturing company. We sell to all the stores across the country. What I do is allow the public to purchase mattresses direct from our factory. I run the show room by myself . Create a social media presence. Take care of every customer day to day 6 days a week.

1. Get customers in the showroom

2. Help them find the correct product

3. Secure financing or collect payment for transactions

4. Place build sheet and make sure it is produced

5. Set up delivery or pick time.

Im in charge of the entire process because Im the only person that handles public sells.

I sell on avg about 300 a month .

I purchased a this business as a buy here pay here car lot.

Purchase inventory

wholesale

finance

contract

repo

We also do indirect financing with lenders .

I currently have my brother managing this business

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
• Worked along side the GM and owner in all aspects of the dealership until it sold.
• I was hired to help increase sales and net profit to help sell the dealership.

Day to Day operations of a Ford Dealership.

1. Sales and Finance

2.Fix operations "service and parts"

3. Inventory management ordering new, buying preowned , and wholesale.

4. Maintain a 98% csi score

5. In this role I also desked 90% of all deals and structured every deal for finance.

6. I trained and hired

7. We maintained a 97%absorption rate

8. Worked along side contractor in construction of new dealership

• Supported inventory management, ensuring accurate stock levels for optimal sales potential.
• Increased revenue through effective upselling and cross-selling techniques.
• Maximized profits by effectively negotiating pricing and terms with suppliers, vendors, or manufacturers.
• Facilitated seamless transactions by maintaining an organized point-of-sale system.

• Supported inventory management, ensuring accurate stock levels for optimal sales potential.
• Increased revenue through effective upselling and cross-selling techniques.
• Maximized profits by effectively negotiating pricing and terms with suppliers, vendors, or manufacturers.
• Facilitated seamless transactions by maintaining an organized point-of-sale system.
• Cultivated a referral network to generate leads and grow the customer base.

This was my fathers car dealership. I started there detailing and running errands. From there I would catch ups and pass them on to sales people , eventually I started going out all around east Texas bidding on and buying trade ins from new car stores to stock our lot.

I would continue my duties here for many years, as it was the family business.

• Communicated with coworkers and managers about completed duties.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
• Cleaned and organized building areas as required.
• Resolved guest inquiries punctually and politely for professional customer service.