Kevin Porter
Sanford,ME
Summary
Proven Cashier with a track record of enhancing customer satisfaction at Nouria Energy, adept in cash handling and POS system operations. Demonstrates exceptional customer service and organizational abilities, significantly improving transaction accuracy. Skilled in mentoring staff and streamlining checkout processes, contributing to a positive shopping experience.
Overview
9
9
years of professional experience
Work History
Cashier
Nouria Energy
12.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Dead River Company
05.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Coastal Discount Beverage & Redemption
08.2015 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
GED -
South Portland High School
South Portland, ME06.1974
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Customer service excellence
- Customer Relations
- Cash handling and management
- Cash Register Operation
- Order Taking
- Written and verbal communication
- Organizational abilities
- Cash register systems
- Cash handling expertise
- POS system operations
- Cash Drawer Balancing
- Merchandise Restocking
- POS Systems
- Staff Training
- Refund handling
- Sales expertise
- Daily Reporting
- Honest and Dependable
- Basic Mathematics
- Cash Register Operations
- Employee Training
- Store merchandise stocking
Timeline
Cashier
Nouria Energy
12.2023 - Current
Cashier
Dead River Company
05.2019 - Current
Cashier
Coastal Discount Beverage & Redemption
08.2015 - 09.2017
GED -
South Portland High School
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