Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Portillo

Everett,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Cashier

Market Basket Spirts
Danvers, MA
11.2022 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Associate

Modest Home Service
Chelsea, MA
04.2022 - 11.2024
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
  • Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.

Customer Service Cashier

Home Depot
Somerville, MA
04.2021 - 08.2022
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Education

High School Diploma -

Everett High School
Everett, MA
06-2020

Skills

  • Customer Service
  • Ordering and stocking
  • Organizational abilities
  • Customer service excellence
  • Records Maintenance
  • Daily Reporting
  • Written and verbal communication

Timeline

Cashier

Market Basket Spirts
11.2022 - Current

Associate

Modest Home Service
04.2022 - 11.2024

Customer Service Cashier

Home Depot
04.2021 - 08.2022

High School Diploma -

Everett High School

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Kevin Portillo