Kevin Portillo
Everett,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Cashier
Market Basket Spirts
Danvers, MA
11.2022 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Associate
Modest Home Service
Chelsea, MA
04.2022 - 11.2024
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
- Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
Customer Service Cashier
Home Depot
Somerville, MA
04.2021 - 08.2022
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
High School Diploma -
Everett High School
Everett, MA06-2020
Skills
- Customer Service
- Ordering and stocking
- Organizational abilities
- Customer service excellence
- Records Maintenance
- Daily Reporting
- Written and verbal communication
Timeline
Cashier
Market Basket Spirts
11.2022 - Current
Associate
Modest Home Service
04.2022 - 11.2024
Customer Service Cashier
Home Depot
04.2021 - 08.2022
High School Diploma -
Everett High School
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