Kevin Puga
Pasadena
Summary
Dynamic Lube Technician Manager at Community Honda with a proven track record in enhancing customer satisfaction and optimizing workflow efficiency. Skilled in fluid checks and tire rotations, I excel in problem-solving and maintaining safety compliance, ensuring a clean and organized work environment while delivering exceptional service quality.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Cds Delivery Service
Houston
08.2025 - Current
- Managed project timelines and deliverables for various clients and stakeholders.
- Developed comprehensive proposals outlining project scope and objectives.
- Collaborated with clients to understand their needs and provide tailored solutions.
- Delivered auto parts to various locations in a timely manner.
- Ensured accuracy of delivery orders and parts inventory.
- Operated delivery vehicle safely and efficiently on routes.
- Maintained cleanliness and organization of the delivery vehicle.
- Adhered to all safety regulations during deliveries and handling products.
- Collaborated with warehouse staff to prepare parts for shipment.
Lube Technician Manager
Community Honda
Baytown
11.2024 - 06.2025
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
- Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
Security Officer
American Security Associates
Pasadena
05.2024 - 11.2024
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
Lube Technician
Bobs Truck Care
03.2022 - 03.2024
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Cleaned automotive service bays and removed debris and Type to promote organized work environment.
- Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
- Upheld high-quality standards in every task completed through rigorous compliance with company guidelines and manufacturer specifications.
- Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
- Worked alone or in team-based systems to complete up to Number oil changes each day.
General Laborer
Right on Time
01.2019 - 02.2022
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
- Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
Education
GED -
Kingwood Community College
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Tire changing and rotation
- Safety checks
- Safety compliance
- Customer relations
- Tools and equipment handling
- Tire damage repair
- Tire rotations
- Flexible schedule
- Attention to detail
- Hazardous waste management
- Vehicle maintenance
- Parts delivery
- Customer relationship management
- Inventory accuracy
- Time management
- Problem solving
- Effective communication
- Team collaboration
References
Timeline
Independent Contractor
Cds Delivery Service
08.2025 - Current
Lube Technician Manager
Community Honda
11.2024 - 06.2025
Security Officer
American Security Associates
05.2024 - 11.2024
Lube Technician
Bobs Truck Care
03.2022 - 03.2024
General Laborer
Right on Time
01.2019 - 02.2022
GED -
Kingwood Community College