Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kevin Puga

Pasadena

Summary

Dynamic Lube Technician Manager at Community Honda with a proven track record in enhancing customer satisfaction and optimizing workflow efficiency. Skilled in fluid checks and tire rotations, I excel in problem-solving and maintaining safety compliance, ensuring a clean and organized work environment while delivering exceptional service quality.

Overview

7
7
years of professional experience

Work History

Independent Contractor

Cds Delivery Service
Houston
08.2025 - Current
  • Managed project timelines and deliverables for various clients and stakeholders.
  • Developed comprehensive proposals outlining project scope and objectives.
  • Collaborated with clients to understand their needs and provide tailored solutions.
  • Delivered auto parts to various locations in a timely manner.
  • Ensured accuracy of delivery orders and parts inventory.
  • Operated delivery vehicle safely and efficiently on routes.
  • Maintained cleanliness and organization of the delivery vehicle.
  • Adhered to all safety regulations during deliveries and handling products.
  • Collaborated with warehouse staff to prepare parts for shipment.

Lube Technician Manager

Community Honda
Baytown
11.2024 - 06.2025
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Ensured customer trust with transparent communication about necessary services and repair costs.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
  • Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.

Security Officer

American Security Associates
Pasadena
05.2024 - 11.2024
  • Monitored premises to ensure safety and security of property and personnel.
  • Conducted regular patrols to detect and prevent unauthorized activities.
  • Responded promptly to alarms and incidents, maintaining a calm demeanor.

Lube Technician

Bobs Truck Care
03.2022 - 03.2024
  • Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
  • Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
  • Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Cleaned automotive service bays and removed debris and Type to promote organized work environment.
  • Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
  • Upheld high-quality standards in every task completed through rigorous compliance with company guidelines and manufacturer specifications.
  • Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
  • Worked alone or in team-based systems to complete up to Number oil changes each day.

General Laborer

Right on Time
01.2019 - 02.2022
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Ensured customer trust with transparent communication about necessary services and repair costs.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
  • Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.

Education

GED -

Kingwood Community College

Skills

  • Customer service
  • Dependable and responsible
  • Problem-solving
  • Fluid checks
  • Tire changing and rotation
  • Safety checks
  • Safety compliance
  • Customer relations
  • Tools and equipment handling
  • Tire damage repair
  • Tire rotations
  • Flexible schedule
  • Attention to detail
  • Hazardous waste management
  • Vehicle maintenance
  • Parts delivery
  • Customer relationship management
  • Inventory accuracy
  • Time management
  • Problem solving
  • Effective communication
  • Team collaboration

References

Timeline

Independent Contractor

Cds Delivery Service
08.2025 - Current

Lube Technician Manager

Community Honda
11.2024 - 06.2025

Security Officer

American Security Associates
05.2024 - 11.2024

Lube Technician

Bobs Truck Care
03.2022 - 03.2024

General Laborer

Right on Time
01.2019 - 02.2022

GED -

Kingwood Community College
Kevin Puga