Kevin Ricci
Los Angeles,CA
Summary
Proactive and customer-focused, excelled in fast-paced environments at Burger King and Mexicali Meat Market, enhancing customer satisfaction through exceptional service and accurate cash handling. Leveraged strong work ethic and empathy to build customer loyalty and streamline operations. Skilled in POS systems and team collaboration, significantly contributed to workplace efficiency and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier
Burger King
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Mexicali Meat Market
10.2022 - 08.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Tutor
East Los Angeles Rising Youth Club
09.2020 - 09.2022
- Created a positive learning environment to motivate students and reduce anxiety.
- Supported students with helpful study habits and exam strategies.
- Encouraged critical thinking and problem-solving skills through interactive activities.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
Computer Science
East Los Angeles College
Monterey Park, CA06-2027
High School Diploma -
Cantwell-Sacred Heart of Mary High School
329 N Garfield Ave, Montebello, CA, 9064005-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Experience using POS systems
- Product knowledge
- Product restocking
- Payment processing
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
Burger King
08.2024 - Current
Cashier
Mexicali Meat Market
10.2022 - 08.2024
Tutor
East Los Angeles Rising Youth Club
09.2020 - 09.2022
Computer Science
East Los Angeles College
High School Diploma -
Cantwell-Sacred Heart of Mary High School
Similar Profiles
SAMHITHA CHOWDARY PARUCHURISAMHITHA CHOWDARY PARUCHURI
Team Leader at Union Burger Ltd (Burger King)Team Leader at Union Burger Ltd (Burger King)
Andelina KlanacAndelina Klanac
Assistant Manager at King Food AB / Burger KingAssistant Manager at King Food AB / Burger King
Md Bipul AliMd Bipul Ali
Assistant Manager at King Food AB (Burger King)Assistant Manager at King Food AB (Burger King)
Bryce GladueBryce Gladue
Assistant Manager at Burger King Londonderry (King MG Kitch inc)Assistant Manager at Burger King Londonderry (King MG Kitch inc)
Kaia SandersKaia Sanders
Senior Business Consultant, Retail / Administrative Assistant at AesopSenior Business Consultant, Retail / Administrative Assistant at Aesop