Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kevin Ritz

Albany,NY

Summary

Dynamic Inbound Team Lead at Target with a proven track record in enhancing team performance and efficiency. Skilled in policy enforcement and coaching, I successfully managed a large team through peak times in the retail sector. Collaborative leader who partners with coworkers to achieve goals in a fast-paced work environment.

Strong problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Inbound Team Lead

Target
07.2021 - Current
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Managed small team to consistently offload trucks of 1800-2300 units
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Cross-trained and provided backup support for organizational leadership.
  • Sought ways to improve processes and services provided.
  • Trained new personnel regarding company operations, policies and services.

General Merchandiser

Target
05.2018 - 07.2021
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.

Education

Bachelor of Science - Game Design

Fitchburg State University
Fitchburg, MA
05.2021

Skills

  • Policy enforcement
  • Team motivation
  • Stress tolerance
  • Innovation and creativity
  • Coaching and mentoring
  • Workload balancing

Accomplishments

  • Supervised team of [Number] staff members.

Timeline

Inbound Team Lead

Target
07.2021 - Current

General Merchandiser

Target
05.2018 - 07.2021

Bachelor of Science - Game Design

Fitchburg State University

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