Kevin Robson
Rockford,MI
Summary
Dynamic leader with a proven track record at Comerica Bank assisting in the growth of the company and their employees. Involved in talent recruitment and leadership mentoring, contributing to the enhancement of sales and service goals. Specialized in fostering customer relationships, adept at driving team performance and achieving results through effective sales coaching and goal setting.
Overview
18
18
years of professional experience
Work History
Banking Center Manager
Comerica Bank
04.2012 - 05.2024
- Promoted to BCM in April 2012
- Promoted to BCM II (AVP II) in May of 2015
- Promoted to BCM III (VP) in June 2020
- Manage/lead a $38MM compromised of a 6-8 person staff
- Work closely with partners (SBM, Treasury Management, Private Banking, WIM) to grow financial strength of our business and personal clients
- Handle daily internal HR issues while working closely with Regional HR on enforcing policy and procedure
- Lead sales team in daily/weekly sales meetings and manage the goal attainment for banking center
- Used internal/external resources to source prospects and opportunities
- Conduct Needs Assessments to fully understand our current clients financial needs while offering solutions to enhance their customer experience
Assistant Banking Center Manager
Comerica Bank
01.2006 - 04.2012
- Promoted to ABCM II in July 2009
- Develop weekly/monthly competitions with in corporate campaigns
- Handle daily operations while delegating auditing duties to staff in order to ensure compliance
- Assist BCM in the development of daily/weekly sales meeting and huddle sessions
Education
Bachelor of Arts - Business Management
Baker College
Clinton Township, MI05.2005
No Degree - General Studies
Grand Valley State University
Allendale, MI05.2000
Skills
- Loan Origination
- Customer experience management
- Operations Oversight
- Portfolio Management
- Team coaching
- Team Development
- Sales Leadership
- Goal Setting
- Relationship Management
- Sales Coaching
Affiliations
- RISE Leads Group (2018-2020)
- Wyoming Kentwood Chamber of Commerce (2018-2020)
- Pinnacle BNI (2021-2023)
Timeline
Banking Center Manager
Comerica Bank
04.2012 - 05.2024
Assistant Banking Center Manager
Comerica Bank
01.2006 - 04.2012
Bachelor of Arts - Business Management
Baker College
No Degree - General Studies
Grand Valley State University
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