Kevin Rogers
Sand Springs
Summary
Highly driven Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Taco Bueno/ Sun Holdings inc
Sand Springs
11.2020 - 04.2026
- Oversaw daily operations of the Sand Springs, Oklahoma location.
- Managed staffing, including hiring, training, and scheduling employees. Implemented food safety procedures. Counting inventory and tracking stock. Manage Bank deposits, bank deposit drop-offs, and change orders. Attended in-person manager meetings, attended weekly manager meetings by phone.
- Addressed customer feedback to enhance service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Lead Technician
University of Oklahoma/O.U.Facilities management
Norman
06.2011 - 07.2016
- Supervised maintenance and repair tasks across campus facilities.
- Coordinated work schedules for maintenance staff to ensure coverage.
- Trained new technicians on safety protocols and equipment use.
- Inspected facilities for compliance with safety and quality standards.
- Collaborated with other departments to address facility-related issues.
- Managed inventory of tools and supplies for maintenance operations.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Tested components, assemblies and systems to diagnose problems.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Entered and distributed work orders to other technicians.
- Ensured that all systems were compliant with industry standards and regulations.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Documented processes for future reference by team members.
- Created detailed reports summarizing all installation activities.
Education
Charles Page High School
Sand Springs , Oklahoma Skills
- Inventory management
- Budgeting
- Staffing and scheduling
- Food safety compliance
- Quality control
- Employee training
- Effective communication
- Team building
- Problem solving
- Conflict resolution
- Quality management
- Efficient multi-tasker
- Staff motivation
- Team training and development
- Expense control
- Team oversight
- Safety assurance
- Supervision and training
- Leader
Certification
- ServSafe Food manager certification
References
References available upon request.
Timeline
General Manager
Taco Bueno/ Sun Holdings inc
11.2020 - 04.2026
Lead Technician
University of Oklahoma/O.U.Facilities management
06.2011 - 07.2016
Charles Page High School