Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kevin Ruffcorn

Kevin Ruffcorn

Surprise,AZ

Summary

Knowledgeable and dedicated customer service professional with extensive experience in religious and retail industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

30
30
years of professional experience

Work History

Guest Advocate

Target
11.2019 - Current
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Processed guest check-ins and check-outs following procedures for fast turnover.

Pastor Developter

Desert Streams Lutheran Church
12.2003 - 06.2019
  • Provided spiritual care through visitation, counseling, and prayer.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.

Lead Pastor

Our Savior Lutheran Church
05.2001 - 08.2003
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.

Lead Pastor

Trinity Lutheran Church
08.1993 - 12.2001
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.

Education

D. Min - Church Leadership

Asbury Theological Seminary
Wilmore, KY
06.2004

M. Div. - Old And New Testament, Theology, Church History

Luther Theological Seminary
St. Paul, MN
02.1979

Bachelor of Arts - Speech, History, Greek

Concordia College
Moorhead, MN
05.1973

Skills

  • Cash Register Operations
  • Guest Satisfaction
  • Maintenance Team Collaboration
  • Creative Solutions

Accomplishments

Author of seven books, and numerous magazine and journal articles. I have also written adult spiritual education material and also devotional material. Currently I am an active blogger on www.aSaneFaith.com.

Timeline

Guest Advocate

Target
11.2019 - Current

Pastor Developter

Desert Streams Lutheran Church
12.2003 - 06.2019

Lead Pastor

Our Savior Lutheran Church
05.2001 - 08.2003

Lead Pastor

Trinity Lutheran Church
08.1993 - 12.2001

D. Min - Church Leadership

Asbury Theological Seminary

M. Div. - Old And New Testament, Theology, Church History

Luther Theological Seminary

Bachelor of Arts - Speech, History, Greek

Concordia College

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Kevin Ruffcorn