Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Savage

Canton,MI

Summary

Dynamic leader with expertise in operational management and customer service excellence. At ABA Impounds Inc, streamlined vehicle retrieval processes, enhancing efficiency by 20%. Proven track record in compliance adherence and team leadership, driving process optimization and staff training. Adept at resource allocation and safety protocols, ensuring top-tier service delivery and client satisfaction.

Overview

24
24
years of professional experience

Work History

Owner

ABA Impounds Inc
06.2014 - 07.2024
  • Managed daily operations of impound services, ensuring compliance with local regulations.
  • Developed and implemented streamlined processes for vehicle retrieval and documentation.
  • Oversaw scheduling and allocation of resources to maximize operational efficiency.
  • Trained staff on safety protocols and customer service best practices.

Manager

J&C Recovery
01.2010 - 06.2014


  • Coordinated recovery operations, ensuring compliance with safety protocols and industry standards.
  • Developed strategies to optimize recovery processes, improving overall efficiency and client satisfaction.
  • Managed team performance through regular training sessions and feedback mechanisms.
  • Analyzed operational data to identify trends, leading to informed decision-making for process enhancements.

Driver

J&C Recovery
10.2000 - 06.2014


  • Operated various recovery vehicles following safety protocols and regulations.
  • Conducted thorough vehicle inspections to ensure optimal performance and safety compliance.
  • Assisted in loading and unloading vehicles, maintaining organization and efficiency during operations.
  • Communicated effectively with customers regarding service timelines and vehicle status updates.

Education

High School Diploma -

Kettering High School
Detroit, MI

Skills

Operational management

Timeline

Owner

ABA Impounds Inc
06.2014 - 07.2024

Manager

J&C Recovery
01.2010 - 06.2014

Driver

J&C Recovery
10.2000 - 06.2014

High School Diploma -

Kettering High School
Kevin Savage