Kevin Sulton
Clementon,NJ
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Thomas Jefferson University and Hospitals
Philadelphia , PA
01.2017 - Current
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Greeted visitors and provided general information about the company.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Verified insurance coverage for each patient visit.
- Managed medical records using an electronic health record system.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Compiled and coded patient information or data in appropriate computer system.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Medical Representative
Kemberton Records Management
Cherry Hill, New Jersey
09.2015 - 12.2016
- Identified new business opportunities through networking activities.
- Attended trade shows and conferences to introduce products.
- Provided technical support to physicians by answering questions about product features, benefits, and uses.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Collected, filed, scanned, and retrieved confidential patient information.
- Processed requests for copies of patient medical files within designated timeframes.
- Performed data entry into electronic health record systems.
- Adhered to HIPAA guidelines when handling protected health information.
- Traveled to different clinical sites to review procedures.
- Provided respectful assistance to patients, staff members and insurance company representatives.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Pulled patient records and transferred information to appropriate parties.
Front End Team Lead
Sam's Club
Deptford, NJ
08.1997 - 09.2015
- Assisted with recruitment efforts by conducting interviews, evaluating candidates' skillset.
- Analyzed customer feedback data to identify opportunities for improvements in user experience.
- Provided technical leadership, mentorship and guidance to team members.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
Air Cargo & Passenger Specialist
US Air Force- Dept. of Defense
Willow Grove, Pennsylvania
Education
Some College (No Degree) - Business Administration And Management
Lincoln University
Lincoln University, PASpecialist Certification - Air Cargo & Passenger Service
Shephard Air Force Base
Wichita Falls, TX10-1989
High School Diploma -
Middletown High School
Middletown, DE06-1989
Skills
- Clerical Support
- Quality Assurance
- Document Control
- Mail handling
Timeline
Administrative Assistant
Thomas Jefferson University and Hospitals
01.2017 - Current
Medical Representative
Kemberton Records Management
09.2015 - 12.2016
Front End Team Lead
Sam's Club
08.1997 - 09.2015
Air Cargo & Passenger Specialist
US Air Force- Dept. of Defense
Some College (No Degree) - Business Administration And Management
Lincoln University
Specialist Certification - Air Cargo & Passenger Service
Shephard Air Force Base
High School Diploma -
Middletown High School