Kevin Vanginault
Summary
Demonstrated ability to provide excellent customer service in a fast-paced restaurant environment, ensuring customer satisfaction through effective communication and prompt service. Responsibilities included performing opening and closing duties, managing dining area setup, and restocking supplies to maintain operational efficiency. Operated POS terminals for accurate order processing and cash handling, while addressing customer inquiries and special requests. Collaborated with kitchen staff to ensure timely food delivery and resolution of any complaints, contributing to a positive dining experience for high volumes of customers.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Server
Saltgrass Steakhouse
Grapevine
09.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
Server
Mac's on main
Grapevine
08.2024 - 07.2025
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Colleyville Heritage
Colleyville, TX 02.1997 - 05.2000
Some College (No Degree) - Business Funance
The University of Texas At Arlington
Arlington, Texas, TXSkills
- Customer service
- POS operation
- Cash handling
- Food delivery
- Order management
- Complaint resolution
- Team collaboration
- Staff training
- Dining area setup
- Menu recommendation
- Customer communication
- High-volume service
- Restaurant procedures
- Special requests handling
- Opening duties
- Closing duties
- Customer satisfaction
- Efficient operations
Certification
I have food handlers and TABC license valid through September.
Timeline
Server
Saltgrass Steakhouse
09.2025 - Current
Server
Mac's on main
08.2024 - 07.2025
Colleyville Heritage
02.1997 - 05.2000
Some College (No Degree) - Business Funance
The University of Texas At Arlington