Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Big Lots Inc
09.2020 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
Operations coordinator
Big lots inc.
11.2018 - 09.2020
Provide education and teaching to new associates on departmental best practice standard operating procedures
Responsible for working collaboratively with supervisors to assist in the execution of the daily workload monitoring and auditing associates work to provide guidance to the associates within assigned departments communicating workload distribution within the departments as set by supervision
Merchandise processor
Big lots inc.
06.2017 - 11.2018
Ensured orderly production and distribution of products by pulling orders from inventory delivering production materials and supplies where needed
Prepared orders for shipment by inserting associated paperwork tagging boxes and scanning barcodes
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment
Took on extra hours and shifts during busy periods to meet tight shipping deadlines
Educated employees on specific QA standards and confirmed maintenance of standards
Paint inspection
Subaru of America inc.
12.2015 - 01.2017
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections
Prepared reports detailing findings of inspections investigations and tests
Education
Westland high school
06.2015
Skills
Performance monitoring
Task Delegation
Staff Supervision
Team Leadership
Staff Development and Training
Teamwork and Collaboration
References
Jeff Khron, 614-278-6800
Justin Weller, 614-278-6800
Aaron Ward, 614-278-6800
Timeline
Operations Supervisor
Big Lots Inc
09.2020 - Current
Operations coordinator
Big lots inc.
11.2018 - 09.2020
Merchandise processor
Big lots inc.
06.2017 - 11.2018
Paint inspection
Subaru of America inc.
12.2015 - 01.2017
Westland high school
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