Kevin Becker
St Louis,MO
Summary
Proven multitasker and team collaborator, I excelled at Buffalo Wild Wings by enhancing guest experiences and streamlining service efficiency. Skilled in POS systems and exceptional communication, I fostered warm customer relationships, significantly contributing to a welcoming dining atmosphere. My adaptability and strong work ethic are key to my professional approach, ensuring high-quality service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2019 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Host
Bartalinos South
08.2016 - 07.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
BBA - Business Administration And Management
Southeast Missouri State University
Cape Girardeau, MO12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Guest Engagement
- Team Collaboration
- Multitasking proficiency
- Adaptable to change
- Exceptional communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Buffalo Wild Wings
09.2019 - 05.2024
Host
Bartalinos South
08.2016 - 07.2019
BBA - Business Administration And Management
Southeast Missouri State University
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